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  • Services
    • Franchisee Satisfaction Surveys
    • Franchise Consulting Services
    • Franchise Recruitment
    • Franchise Lead Generation
    • Customer Satisfaction
    • Employee Engagement Surveys
    • Pulse Surveys
    • Mystery Shopping
    • Candidate surveys
  • Research
    • Franchisee Satisfaction Research
    • Franchisee Satisfaction Index (FSI)
    • Research Methodology
    • Process
    • franchising@WORK
  • Blog
  • Resources
  • Events
  • Pricing
  • About
    • FBR50 Franchisee Satisfaction Awards
    • Our Clients
    • Advertise with FBR
    • Media Inquiries
    • Public Relations Inquiries
    • FBR Team
    • Careers
    • Partners and Affiliates
    • Contact Us
    • Protect Your Franchise Investment

About

Franchise Business Review is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners.

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The Importance of Franchisee Satisfaction

Franchisee satisfaction has a direct and measurable impact on system profitability. Research shows that brands with high franchisee satisfaction drastically outperform brands with low satisfaction on every key performance metric.

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