Do Your Franchisees Love You?

February 12, 2020

Take this two minute quiz to find out!

If your brand is like most, you probably rely on a few vocal franchisees to keep your finger on the pulse of your system. But how do you know what your other 

Read more

Why Your Franchisees Will Love a Survey, and You Will Too

February 11, 2020

In most companies, employees have an annual performance review. When done properly, it creates a powerful feedback loop and an opportunity for positive change--for both the employee and manager.

Read more

What All Franchise Brands Can Learn From Food

February 04, 2020

Perhaps no other franchising sector is as competitive and battle-tested as food. Every year, we release our annual report on the top food franchises based on franchisee satisfaction. The brands in...

Read more

What Makes for a Happy Franchisee?

January 24, 2020

Marketing Support Is a Top Factor

By Karen Spaeder, Vice President of Communications at Rallio

Read more

5 Tips to Make the Most of the IFA Convention

January 24, 2020

The International Franchise Association’s (IFA) Convention is THE franchising event of the year. Whether you’re a seasoned or first time attendee, I thought I’d share tips I’ve picked up over the...

Read more

What Your Franchise Broker Needs to Know About Franchisee Satisfaction

January 14, 2020

Franchise brokers can be an important part of your franchise recruitment strategy. Many franchisors find the time savings in prequalification and a high close rate justify the cost of working with...

Read more

5 Resolutions for a Healthy Franchise in 2020

December 31, 2019

For many of us, New Year’s resolutions revolve around getting healthier. Regardless of your personal resolutions, for franchisors it means building a healthier brand in 2020.

Read more

Best Books: 12 Days of Holiday Reading for Franchisors

December 20, 2019

It’s the season of giving, and while a partridge in a pear tree would be nice, we thought sharing our annual list of our favorite books would be a tad more practical. 




Read more

Employee Satisfaction vs. Employee Engagement: What's the Difference?

December 18, 2019

Your employees seem happy with their pay and your annual turnover rate remains low. But why don’t managers seem willing to take on additional responsibility? And how can you encourage newer...

Read more