The Truth About Franchisee Satisfaction Surveys - What Franchisees Really Want

Franchise Business Review has been in the franchisee satisfaction survey business for over 15 years and worked with...

Franchisee satisfaction is a primary indicator of long-term system growth and success in measuring the health of any franchise system. When your franchisees are happy and engaged, their businesses...

When I talk to franchisors that haven’t worked with Franchise Business Review before, I always explain that we offer both a paid and a free option for our franchisee satisfaction surveys. I’m...

Cut Spending or Go All In During Uncertain Times?

Here’s a question: How important are leads to you RIGHT NOW? We know how critical leads are to any business, and especially in franchise...

With stay-at-home orders going into effect starting in March across most of the country, many of us had to make massive changes in the way we work - and make them quickly. Employees quickly...

Stop Fighting Your Franchisee Association and Start Reaping the Benefits

By John Francis, Next Level Franchise, and Eric Stites, CEO and Managing Director, Franchise Business Review

Balancing being a wife, mother, and leading a company is difficult - even more so in times of crisis. After the COVID-19 pandemic hit, the initial weeks were full of shock and sadness for all the...

COVID-19 quickly escalated from a health crisis to an economic crisis, and franchising, like most other businesses, is being impacted in some way. Some are completely shut down, some are working...